🛠️ Help Center

Welcome to the Cupid Dogs Help Center. We’re here to make your shopping experience as smooth as a puppy’s belly! Below you’ll find answers to the most common questions. Still need help? Just bark at us!

📦 Order Questions

Q: When will my order ship?
A: Orders are typically processed within 1–3 business days. You’ll receive a tracking email once your items are on the way!

Q: How can I track my order?
A: After shipping, you’ll receive a tracking number via email. You can use it to follow your package’s journey right to your door.

🚚 Shipping & Delivery

Q: Do you offer international shipping?
A: Yes! We ship worldwide. Shipping fees and delivery times will vary by location and are shown at checkout.

Q: What if my package is delayed?
A: Delays can happen due to weather or customs. If your order hasn’t arrived within the expected time, contact us and we’ll assist you promptly.

🔁 Returns & Exchanges

Q: What’s your return policy?
A: We accept returns within 14 days of delivery on unused, unopened items. Please contact us before sending anything back.

Q: How do I start a return?
A: Email us at cupiddogs@outlook.com with your order number and reason for return. We’ll guide you through the next steps.

💳 Payments & Security

Q: What payment methods do you accept?
A: We accept all major credit cards, PayPal, and other secure payment methods available through Shopify’s platform.

Q: Is my payment information safe?
A: Absolutely. All payments are securely encrypted and processed through trusted Shopify payment gateways.

📬 Contact Us

If you didn’t find what you’re looking for, don’t hesitate to reach out! We’re always happy to help.

• Company Name: CUPID DOGS LLC
• Email: cupiddogs@outlook.com
• Phone: +1 470-677-5922
• Address: 14722 SW 153 PL, MIAMI, FL 33196, USA

Thanks for shopping with Cupid Dogs — where your pet’s happiness is our passion!