📃 Store Policy

Welcome to Cupid Dogs — your trusted store for quality pet products and toys. Please review our store policies below to ensure a smooth and enjoyable shopping experience.

🛒 Order Policy

All orders are processed within 1–3 business days after receiving your confirmation email. Orders are not shipped or delivered on weekends or holidays. You will receive a tracking number once your order is shipped.

🚚 Shipping Policy

We offer free standard shipping for all orders within the USA and Europe. International shipping fees vary based on destination and are calculated at checkout.

• USA: Delivery in 5–7 business days
• Europe: Delivery in 10–15 business days
• Rest of World: Delivery times may vary

🔄 Return & Exchange Policy

We accept returns within 14 days of delivery for unused, unopened products in original packaging. To initiate a return or exchange, please contact us first at cupiddogs@outlook.com.

Customers are responsible for return shipping costs unless the product was defective or incorrect.

💳 Payment Policy

We accept major credit cards, PayPal, and other secure payment methods supported by Shopify. All payments are processed in USD and are encrypted through Shopify's secure gateway.

🔐 Privacy Policy

Your personal information is kept confidential and used only to process your order or communicate updates. We never sell or share customer information with third parties without consent. For more, please see our full Privacy Policy.

📦 Lost or Damaged Items

If your order arrives damaged or gets lost in transit, contact us immediately. We will do our best to resolve the issue by offering a replacement or refund where applicable.

📬 Contact Us

If you have any questions or concerns about our policies, feel free to get in touch:

• Company Name: CUPID DOGS LLC
• Email: cupiddogs@outlook.com
• Phone: +1 470-677-5922
• Address: 14722 SW 153 PL, MIAMI, FL 33196, USA

Thank you for shopping with Cupid Dogs — where every bark matters!